Insights / Topic

Web Design.

Interfaces, content systems and the structure behind useful digital experiences.

← All insights

Find your starting point

Read with a purpose.

Plan and design a useful website

Plan content, make information understandable and connect discovery with front-end implementation.

  1. Website Navigation Design: A Practical Planning Guide
  2. Empty, Error and Loading States: A Practical UX Guide
  3. Homepage Content Checklist for a Service Business
  4. Accessible Data Visualization: A Practical Design Guide
  5. 10 Essential Digital Asset Marketplace Features
  6. How to Build a 3D Asset Marketplace Website

Plan a clearer plumbing website

Answer customer questions, explain emergency callouts and make service coverage easy to find.

  1. Plumbing Websites: Which Questions Should the Homepage Answer First?
  2. How to Explain Emergency Callouts Clearly on Plumbing Websites
  3. Plumbing Websites: Where to Place Information About Service Areas

Present an architecture practice clearly

Explain expertise, organize project types and help prospective clients understand the design process.

  1. Architecture Practice Websites: Explaining Expertise Without Filling the Homepage with Jargon
  2. How to Organize Project Types on Architecture Practice Websites
  3. Architecture Practice Websites: Making Design Stages Clear Before the First Meeting

Plan a more useful boutique hotel website

Connect atmosphere with practical information, clear room choices and local experiences.

  1. Boutique Hotel Websites: Balancing Atmosphere with Practical Visitor Information
  2. How to Present Room Categories on Boutique Hotel Websites Without Hiding Essential Details
  3. Boutique Hotel Websites: Designing a Clear Section for Local Experiences

Build a more focused photography portfolio

Select lead work, organize shooting specialties and connect image licensing enquiries with the right photograph.

  1. Photography Portfolio Websites: Choosing a First Project That Signals the Right Expertise
  2. How to Organize Shooting Specialties on Photography Portfolio Websites
  3. Photography Portfolio Websites: Placing Image Licensing Enquiries Beside the Work Instead of in a Separate Maze

Explain a logistics offer clearly

Present capabilities, choose useful publishing formats and answer the questions that prepare a better sales enquiry.

  1. Logistics Company Websites: Explaining Capabilities to a Buyer Who Is Not an Engineer
  2. Logistics Company Websites: Downloadable Catalog or Accessible Product Overview Pages?
  3. Logistics Company Websites: Identifying Missing Information That Creates Avoidable Sales Emails

Clarify an established local business homepage

Update an outdated opening message, test whether newcomers understand the offer and prepare a brief around real customer questions.

  1. Homepages for Established Local Businesses: Writing a Headline That Addresses Outdated Positioning
  2. Homepages for Established Local Businesses: Testing Whether a First-Time Visitor Understands the Offer
  3. Homepages for Established Local Businesses: Creating a Homepage Brief from Five Customer Questions

Plan a clearer consultation landing page

Explain the first conversation, align the page with its advert and define success using useful evidence.

  1. Consultation Landing Pages: Aligning the Opening Message with a First Conversation
  2. Consultation Landing Pages: Spotting a Mismatch Between the Advert and the Page
  3. Consultation Landing Pages: Defining Success Without Promising a Fixed Conversion Increase

Organize a website with many services

Clarify service names, choose useful browsing patterns and give main-menu and footer links distinct roles.

  1. Websites with Many Services: Resolving Overlapping Service Names Before Drawing the First Layout
  2. Websites with Many Services: Category Filters or a Simpler List of Links?
  3. Websites with Many Services: Choosing What Belongs in the Footer Instead of the Main Menu

Resolve website structure before the first layout

Plan audience routes, locations, portfolios, company histories, language choices and seasonal content before designing layouts.

  1. Websites with Two Distinct Audiences: Resolving Competing User Journeys Before Drawing the First Layout
  2. Websites with Multiple Locations: Resolving Repeated Location Information Before Drawing the First Layout
  3. Websites with a Growing Portfolio: Resolving an Unstructured Project List Before Drawing the First Layout
  4. Websites with Long Company Histories: Resolving Chronological Overload Before Drawing the First Layout
  5. Websites with Bilingual Content: Resolving Language Switching Before Drawing the First Layout
  6. Websites with Seasonal Programs: Resolving Expired and Upcoming Content Before Drawing the First Layout

Explain the people, services and scope

Plan About pages, service overviews and individual offers so visitors understand the business, compare the range and make a relevant enquiry.

  1. About Pages: What Visitors Need to Understand About the People Behind the Business
  2. Service Overview Pages: What Visitors Need to Understand About the Range of Services
  3. Individual Service Pages: What Visitors Need to Understand About the Scope of One Offer

Clarify contact, replies and responsibilities

Help visitors choose a contact route, understand the first reply and recognize who is responsible for the work.

  1. Contact Pages: What Visitors Need to Understand About Available Contact Channels
  2. How to Incorporate Response Expectations into Contact Pages
  3. Team Pages: What Visitors Need to Understand About Roles and Responsibilities